TireBusiness_TLB_8.18.20

TenPoint Complete

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8080 Corporate Blvd.
Plain City, OH 43064
About TenPoint Complete
  • CSI (Customer Satisfaction Indexing) is a systematic program for monitoring business performance by gaining feedback from your customers. The results are powerful tools for the marketing and management of your business. "Hot Sheet" Service Alerts let you know immediately when there is a cusomter service issue. Allow staff to be proactive in service recovery. Increase loyalty and customer retention. Manage staff, networks, with more efficiency. Help manage business partners, such as direct DRP's and preferred contractors. Use favorable results in marketing campaigns. Utilizes NPS. Various reporting formats; customized. Low cost per transaction. Phone-based survey methodology, all done in-house in USA. Audio files of all surveys available. Programs are customized to your unique business requirments. 11 years experience. Customers in every state and Canada. CSI measurment drives performance at multiple levels- call today to discover how it can benefit your business.
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